Privacy Policy

Last updated: January 2025

Introduction

Sphere1A ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our data infrastructure platform.

We apply administrative, technical, and organizational safeguards appropriate to the sensitivity of data processed on our platform.

Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email, organization)
  • API usage data and logs
  • Technical information (IP address, browser type)
  • Customer data processed through our platform (encrypted and access-controlled)

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and send notifications
  • Improve our platform and develop new features
  • Ensure security and prevent fraud
  • Comply with legal obligations

Security & Compliance

We maintain security controls for encryption in transit and at rest, access controls, audit logging, and ongoing monitoring. Customers with regulated data can request documentation and contractual commitments tailored to their requirements.

Data Security

We implement industry-standard security measures including encryption, secure access controls, regular security audits, and 24/7 monitoring to protect your data.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Export your data

Contact Us

For privacy-related questions, contact us at: privacy@sphere1a.com